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Windows Systems Administrator

JOB DESCRIPTION Maintains smooth operation of multi-user computer systems, including coordination with network engineers. Monitors and manages system resources, including CPU usage, disk usage, and response times to maintain operating efficiency. Performs systems security administration functions, including creating user profiles and accounts. Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Develops and monitors policies and standards for allocation related to the use of computing resources. KEY RESPONSIBILITIES Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups. Integrate technical knowledge and business understanding to create superior solutions for company and for customers. Mentor/consult with team members, other organizations, customers, and vendors on complex issues. Incident Management: Resolve technical and some business incidents independently. Mentor/assist less-experienced team members on complex incidents.    Escalation Management Problem Management Change Management: Patch and Security Management: Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. Solution Design & Quality Project Management: Participate, propose, and/or lead complex customer and internal projects, including transformation, across technology/ customers and/or internal businesses/end user's areas. Provide review/advice to projects inside/outside responsibility areas.   Customer Relationship Management: Influence with customers and/or internal businesses/end users on a broad range of technical and operational topics. Becoming a trusted advisor to the customers and/or internal businesses/end users. . Develop and grow assigned customers and/or internal businesses/end users account relationships. Teamwork: Lead or work as part of a team, which may be virtual, global, and/or multi-functional, and addressing complex issues. Trusted advisor inside technology area and recognized outside team/technology area. Typically advises or sets direction for:  Large customers/groups of customers, Globally Qualifications QUALIFICATIONS/REQUIRED EXPERIENCE Top Secret Clearance required Security+ (or higher) certification required EDUCATION/CERTIFICATION(S) REQUIRED Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience. 8+ years of relevant experience. 1686161
Salary Range: NA
Minimum Qualification
8 - 10 years

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